Email me
shanakleiner@gmail.com
Shana Kleiner
MSW
Shana Kleiner is a social work researcher and digital ethnographer studying digital expressions of
grief, online identity performance, and cyber-embodiment. She is fascinated by modes of digital
healing,
reconstruction, and remembrance.
Shana Kleiner received her Masters in Social Work from Columbia University, and her Bachelors in
Social Work from Skidmore College. As a previous policy analyst for a nonprofit providing legal
services for survivors of domestic and sexual violence, Shana has expertise with qualitative
research methods, advocacy for survivors, and knowledge translation. She is currently the Assistant
Director of SAFELab, a transdisciplinary research group drawing on qualitative and computational
methods to examine well-being, health equity, and social justice with youth of Color and
marginalized communities. In her current role, she researches online grief, as well as theoretical
approaches to analyzing digital communication and language. She works with interdisciplinary teams
in order to conduct research on digital counterpublics, social work in data science, ethical
implications of GenAI, and bias within large language models.
Shana’s research interests also include femme online identity performance, particularly in relation
to resilience and coping strategies. She is fascinated by the ruptures that are inherently present
between digital avatars and real-life selves. She is passionate about work that targets the space
in-between: where the digital self and the real self collide and split. Shana was a previous fellow
at the MDOCS Storytellers’ Institute, and worked with other artists, writers, and filmmakers
surrounding the notion of co-creation. Her personal interests include zines, collaging, vintage
shopping, and swimming.

